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Dialer Software

Automatic Call Distributor Software
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Automatic Call Distributor Software
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An Automatic Call Distributor (ACD), is a software that distributes incoming calls to a specific group of terminals that agents use.
Price : 35000 INR
Manual Dialer Software
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Manual Dialer Software
153
As the name suggests, Manual Dialing is a basic dialer where the agents dial the contact numbers from the list of the customers manually one after another. It is the traditional dialer with which most small to medium call centers start (their operations). With a manual dialer, agents dial a number either from a pre-loaded list or by typing with a keypad. Agents then need to wait for the call to connect which can be either busy, wrong, or reach answering machine. Since manual dialing doesn't have the scope of filtering these calls, hence it is the least efficient way of outbound calling.
Price Range : 5000.00 - 25000.00 INR
Predictive Dialer Software
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Predictive Dialer Software
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A predictive dialer is a telephone control system that automatically calls a list of telephone numbers in sequence, screening out no-answers, busy signals, answering machines and disconnected numbers while predicting at what point a human caller will be able to handle the next call. Predictive dialers are commonly used for telemarketing, surveys, appointment confirmation, payment collection and service follow-ups. Sellers of predictive dialer systems claim that they greatly increase caller productivity.
Price : 50000 INR
Progressive Dialer Software
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Progressive Dialer Software
155
A progressive dialer is an automated telephone dialing system that only connects agents to calls answered by a live person. In Progressive Mode, the dialer runs through your calling lists across multiple campaigns at the pace of your operations. The system automatically paces dialing based on recent abandonment rates and only dials when an agent becomes available.
Price Range : 5000.00 - 50000.00 INR
Preview Dialer Software
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Preview Dialer Software
153
Voice Logic
Price : 5000 INR


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